Privacy Policy
Effective Date: [August 26, 2025]
Hunts Heating & A/C LTD. ("we", "us", or "our") is committed to protecting your privacy and the personal information you provide to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable laws of Nova Scotia, Canada.
1. Information We Collect
We may collect the following types of personal information from you when you interact with us online, over the phone, or in person:
Full name
Email address
Phone number
Physical address (for service purposes)
Service preferences or requests
Billing and payment information (where applicable)
We may also collect non-identifying information such as browser type, device type, and usage data through our website.
2. How We Use Your Information
We collect and use your personal information for the following purposes:
To schedule and deliver HVAC services
To respond to service inquiries and provide estimates
To send appointment confirmations and service updates
To process invoices and payments
To communicate promotional offers or updates (only with your consent)
To comply with legal or regulatory requirements
3. Consent
By providing personal information to us, you consent to our collection, use, and disclosure of your personal information in accordance with this Privacy Policy. You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice.
4. Disclosure of Information
We do not sell, rent, or trade your personal information. We may share your information only in the following cases:
With trusted third-party service providers (e.g., payment processors or IT service providers) who assist us in operating our business
As required by law or to respond to legal processes
To protect our rights, safety, or property and that of others
All third parties are required to comply with strict confidentiality obligations.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws or regulations.
6. Security Measures
We take reasonable precautions to protect your personal information from loss, theft, unauthorized access, disclosure, alteration, or destruction. These measures include secure servers, access controls, and encryption where appropriate.
7. Your Rights
You have the right to:
Access the personal information we hold about you
Request corrections or updates to your personal information
Withdraw your consent for the use of your information
File a complaint with the Office of the Privacy Commissioner of Canada if you believe your rights have been violated
To exercise your rights, please contact us using the information below.
8. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Cookies and Website Analytics
We may use cookies and similar technologies to enhance your experience on our website and collect anonymous usage data. You can adjust your browser settings to refuse cookies if you prefer.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact:
Hunts Heating & A/C LTD.
Email: [email protected]
Phone: 902-717-4822
Location: Halifax, Nova Scotia, Canada
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this page periodically.